Manufacturers Warranty

Ballasts and Bulbs are covered by the warranty for a period of twelve (12) months from the purchase date.

Returns/Exchanges

The purchaser has 30 days to file a return from the date the item was signed for/received. Please follow the steps on the return/exchange form, when sending anything back for an exchange. Please include a DETAILED NOTE inside the package, otherwise we will not know what you would like done with your package. We do not cover shipping expenses.

Exclusions

Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty. XenonEyes will not be responsible for damages to automobiles resulting from the use, misuse, or inability to use our product.

Repair or Replacement

If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. The returned product will be inspected by the manufacturer. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's option. Any charges accrued for removal, installation, or reinstallation will not be covered by this warranty. Customers with warranty extension plans, receive coverage for the length of their extension. All claims will be thoroughly considered and you will be contacted promptly with a resolution.